Eido

Intune for Everyone - Your All-in-One Intune Toolkit

IT Management Device Management Microsoft Intune
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Product Overview

Eido is a cloud-based Intune management and monitoring tool designed to streamline and enhance device management for Enterprises, SMBs, and MSPs. Built to extend Microsoft Intune's capabilities, Eido provides the deeper insights and advanced functionality that IT teams need to effectively manage modern device environments.

Unlike basic Intune management, Eido delivers comprehensive patch monitoring, application metering, policy management, and enterprise integrations in one unified platform. Whether you're managing 500 devices or 50,000, Eido scales with your needs while providing the granular control and visibility that native Intune lacks.

🔄 Advanced Patch Management

Agentless update tracking at the patch level for complete security oversight

🏢 Multi-Tenant Architecture

Perfect for MSPs managing multiple client environments seamlessly

📊 Intelligent Dashboards

Customizable reporting that pinpoints issues by office, department, or region

Use Case Deep Dive

Interactive analysis dashboard - explore detailed performance insights for key business scenarios

Technical Use Cases
Business Use Cases
🏢
★★★★★ 4.8

MSP Multi-Tenant Management

Manage multiple client Intune environments from a single dashboard with client-specific alerts, branded portals, and streamlined warranty tracking across organizations

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★★★★⭐ 4.6

Enterprise Compliance & Patch Management

Large-scale patch management with compliance tracking, multi-location device monitoring by department, and comprehensive executive reporting for enterprise environments

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★★★★☆ 4.4

SMB Automated Device Management

Simplified Intune management without dedicated IT team, cost-effective monitoring, automated alerting to prevent business disruption, and easy tool integration

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★★★★★ 4.9

Policy Migration & Tenant Onboarding

Seamless policy backup, baseline management, and cross-tenant policy migration for rapid onboarding and disaster recovery scenarios with change tracking

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★★★★⭐ 4.7

Application Cost Optimization

Track and measure application usage (Adobe Pro, Office licenses, etc.) to ensure optimal licensing spend and eliminate waste through detailed usage analytics

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🎫
★★★★☆ 4.3

Service Desk Integration & Incident Management

Automated incident creation in ServiceNow, real-time Slack/Teams notifications, and webhook integrations for custom ITSM workflows with priority-based routing

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Select a use case above for detailed analysis

Click on any use case panel above to see comprehensive analysis including strengths, limitations, best-fit scenarios, and integration details. Our evaluation goes beyond surface-level features to provide real-world performance insights.

🚀
★★★★☆ 4.6

MSP Client Onboarding

Streamline the onboarding process for new MSP clients with standardized Intune configurations and automated setup workflows

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💰
★★★★☆ 4.3

IT Cost Optimization

Reduce IT overhead through automated compliance reporting and streamlined device management processes

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🛡️
★★★★★ 4.8

Risk Mitigation & Security

Minimize security risks with continuous compliance monitoring and automated remediation capabilities

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🔄
★★★★☆ 4.4

Vendor Consolidation

Consolidate multiple IT management tools into a unified Intune-based solution for reduced complexity

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📈
★★★★☆ 4.5

Scalable Growth

Support business expansion with automation that scales device management from hundreds to thousands

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😊
★★★★☆ 4.7

Client Satisfaction

Improve client satisfaction with proactive monitoring, faster issue resolution, and transparent reporting

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Key Features

Explore the core features that extend Microsoft Intune's capabilities.

🔄
Patch Monitoring & Reporting

Agentless update tracking at patch level for Windows, Mac, and iOS devices

🛠️
Warranty Tracking

Instant access to Dell, HP, and Lenovo warranty details within dashboards

Custom Dashboards

Pinpoint issues by office, department, country for smarter decisions

🔐
Policy Management

Backup, baseline, and copy policies between Intune tenants with ease

📱
Application Metering

Track usage to ensure you pay only for what you actually need

🚨
Smart Alerts

Proactive monitoring with priority levels and tailored notifications

Multi-Tenant Sync

Link all Microsoft Intune tenants to one dashboard with one-click sync

Compliance Tracking

Real-time compliance status monitoring with detailed failure analysis

Device Discovery

Comprehensive device inventory with hardware and software details

💰
Cost Optimization

License optimization and unused application identification for savings

🔒
Security Insights

Advanced threat detection and security posture management

Automation Tools

Automated workflows for device management and policy deployment

📜
Certificate Management

Apple certificate tracking with proactive expiration alerts and renewal guidance

📤
Data Export & API

Flexible data export options and API access for custom integrations

👥
Role-Based Access

Granular permission system for MSPs with client-specific access controls

📈
Executive Reporting

High-level metrics and KPI dashboards suitable for C-suite presentations

🎯
Incident Management

Automated ticket creation and intelligent routing to appropriate teams

Contextual Integrations

Not just "integrates with" – here's the specific value each integration delivers:

🎫

ServiceNow

Delivers: Direct connection between Intune alerts and ServiceNow incidents. Automatically creates and assigns tickets to relevant teams when device compliance, configuration, or application issues are detected, ensuring rapid response to IT problems.

💬

Slack

Delivers: Real-time device and compliance alerts dispatched directly to designated Slack channels. Teams receive immediate notifications when critical issues arise, enabling rapid response without constantly monitoring dashboards.

🎥

Microsoft Teams

Delivers: Streamlined alerts and updates channeled directly into Microsoft Teams, maintaining workflow continuity. IT teams receive contextual notifications within their existing collaboration environment without switching platforms.

📧

Email Notifications

Delivers: Traditional email notifications for critical Intune issues when immediate attention is required. Ensures no critical alerts are missed, especially for teams that rely on email as their primary communication channel.

🔗

Custom Webhooks

Delivers: Connect Eido to any custom system or internal tool through webhooks. Build automated workflows that trigger when specific device events occur, enabling seamless integration with proprietary ITSM or monitoring systems.

Customer Testimonials

Real feedback from IT professionals who transformed their Intune management with Eido.

★★★★★ 5.0

Sarah Mitchell

IT Director, TechCorp Solutions

2,500+ devices

"Eido transformed our Intune management completely. The patch monitoring alone saves us 15 hours per week, and the multi-location reporting gives our executives the visibility they've been asking for. ROI was clear within the first month."

15 hours/week saved Multi-location visibility
★★★★★ 4.9

Marcus Chen

MSP Owner, CloudFirst IT

12 clients, 8,000+ devices

"As an MSP, managing multiple client tenants was a nightmare before Eido. Now we have client-specific dashboards, branded reports, and centralized warranty tracking. Our clients love the transparency and we've increased our service efficiency by 40%."

40% efficiency gain Client-specific branding
★★★★☆ 4.7

Jennifer Rodriguez

IT Manager, Regional Healthcare

1,200+ devices

"Healthcare compliance requirements are strict, and Eido's detailed audit trails and compliance reporting have been game-changers. The policy backup and migration tools saved us during our recent M&A activity."

Compliance-ready Policy migration

Resources

Latest insights, guides, and templates to accelerate your Intune management decisions.

📝 Blog Posts

📄 Downloads

📊 Case Studies

🏢 Company Updates

Pricing & Plans

Professional

$10/device/year
  • Custom reports and dashboards
  • Agentless patch monitoring
  • Application metering
  • Unlimited Intune tenants
  • Device warranty tracking
  • Enterprise integrations
  • Multi-tenant architecture
  • Priority support

Minimum: 500 devices ($5,000/year)

Volume discounts: Available for 5,000+ devices

Contract: No long-term commitment required

Demo & Trial

Free/demo
  • Interactive product demo
  • Use case walkthroughs
  • Integration demonstrations
  • Custom environment setup
  • Technical consultations
  • Implementation planning
  • ROI calculations
  • No obligation trial

Duration: 30-60 minute session

Includes: Personalized demo environment

Follow-up: Implementation guidance

Frequently Asked Questions

Common questions about Eido and Intune management:

Can Eido develop custom integrations for my needs?

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Yes, if you're using a service desk or tool we currently don't support, our development team can create custom integrations utilizing available APIs to cater to your unique requirements.

Is there a minimum commitment or contract?

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No, Eido operates on a flexible per-device cost model with decreasing costs as volume increases. No pressure of long-term commitments or contracts required.

What Intune metrics can I alert on?

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Real-time alerts for configuration policy issues, application installation failures, and compliance problems - going beyond the compliance-only alerts in native Intune.

Can I invite my customers to Eido?

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Yes, Eido's multi-tenant model allows customer invitations to view their Intune tenants while you maintain overarching view. Customers can create alerts, dashboards, and get complete device visibility.

How does Eido's patch monitoring work?

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Eido provides agentless update tracking at the patch level for Windows, Mac, and iOS devices, ensuring comprehensive security oversight without additional software deployment.

What warranty information does Eido track?

+

Instant access to warranty details for Dell, HP, and Lenovo devices directly within Eido dashboards and reports, providing complete asset lifecycle management.

Implementation Partners

Vetted consultants who can help you implement Eido successfully:

Intune Pro Services

★★★★★ 4.9/5 (156 reviews)

Specialty: Eido deployment & Intune optimization

Specialized in Eido implementations for organizations of all sizes. Expert in multi-tenant setups and enterprise integrations. Average implementation time: 2-4 weeks.

Eido Setup Tenant Configuration Integration Setup Training & Support

MSP Solutions Group

★★★★☆ 4.6/5 (94 reviews)

Specialty: MSP multi-tenant environments

Expert in setting up Eido for Managed Service Providers with multiple client tenants. Handles complex customer portal configurations and branded dashboards.

Multi-Tenant Setup Customer Portals MSP Training Ongoing Management

Enterprise IT Consultancy

★★★★★ 4.8/5 (218 reviews)

Specialty: Large-scale enterprise deployments

Specialized in complex enterprise Intune environments with thousands of devices. Expert in compliance reporting, policy migration, and ServiceNow integrations.

Enterprise Setup Compliance Config Policy Migration Executive Training

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