New Relic

Full-Stack Observability Platform

Observability APM Infrastructure Monitoring
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Product Overview

New Relic is a comprehensive full-stack observability platform that provides real-time monitoring, analytics, and insights for modern applications and infrastructure. It helps organizations understand the performance of their entire technology stack, from frontend user experiences to backend services and infrastructure.

Unlike basic monitoring tools, New Relic delivers comprehensive distributed tracing, AI-powered insights, and real-time analytics in one unified platform. Whether you're managing microservices at scale or optimizing user experience, New Relic scales with your needs while providing the deep visibility that traditional monitoring solutions lack.

🚀 Full-Stack Visibility

Complete observability across applications, infrastructure, logs, and user experiences

🤖 AI-Powered Insights

Intelligent alerting and automated anomaly detection with machine learning

🔗 500+ Integrations

Comprehensive ecosystem support for cloud platforms, frameworks, and tools

Use Case Deep Dive

Interactive analysis dashboard - explore detailed performance insights for key business scenarios

Technical Use Cases
Business Use Cases
🏗️
★★★★★ 4.9

Microservices & Distributed Systems

Complete visibility across complex microservices architectures with distributed tracing, service maps, and dependency analysis for rapid troubleshooting

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☸️
★★★★★ 4.8

Kubernetes & Container Monitoring

Comprehensive Kubernetes monitoring with Pixie integration for cluster health, pod performance, and container-level insights with auto-discovery

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★★★★☆ 4.7

Application Performance Monitoring

Deep application insights with code-level visibility, error tracking, and performance optimization for Java, .NET, Node.js, Python, and more

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🖥️
★★★★★ 4.6

Infrastructure & Cloud Monitoring

Real-time infrastructure monitoring across AWS, Azure, GCP with host metrics, network analysis, and cloud-native integrations

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👥
★★★★☆ 4.5

Digital User Experience Monitoring

Browser monitoring, synthetic testing, and mobile app performance tracking to optimize user experience and conversion rates

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🔄
★★★★☆ 4.4

DevOps & CI/CD Observability

Deployment tracking, automated alerting, and observability-driven development with CI/CD pipeline integration and change impact analysis

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Select a use case above for detailed analysis

Click on any use case panel above to see comprehensive analysis including strengths, limitations, best-fit scenarios, and integration details. Our evaluation goes beyond surface-level features to provide real-world performance insights.

🚀
★★★★☆ 4.6

Digital Transformation Enablement

Support cloud migration and digital initiatives with comprehensive observability that reduces risk and accelerates modernization

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★★★★★ 4.8

Operational Efficiency & Cost Reduction

Reduce MTTR by 75%, optimize resource utilization, and eliminate performance-related outages through proactive monitoring

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😊
★★★★☆ 4.5

Customer Experience Optimization

Improve customer satisfaction and conversion rates by monitoring real user experiences and optimizing application performance

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🛡️
★★★★★ 4.7

Compliance & Risk Management

Meet regulatory requirements with comprehensive audit trails, security monitoring, and compliance-ready reporting capabilities

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📊
★★★★☆ 4.4

Business Intelligence & Executive Visibility

Provide executives with real-time business metrics, SLA tracking, and performance dashboards that tie technical health to business outcomes

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🏆
★★★★☆ 4.3

Competitive Advantage Through Speed

Accelerate feature delivery and time-to-market with observability-driven development and deployment confidence

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Key Features

Explore the core capabilities that make New Relic the leading observability platform.

📱
Application Performance Monitoring

Code-level visibility with distributed tracing for Java, .NET, Node.js, Python, Ruby, Go, PHP, and C/C++

🖥️
Infrastructure Monitoring

Real-time host, container, and cloud service monitoring with dynamic baseline alerting

🌐
Browser & Mobile Monitoring

Real user monitoring with page load times, AJAX calls, and mobile app performance tracking

🔍
Synthetic Monitoring

Proactive uptime monitoring with scripted browser tests and API endpoint checks

📄
Log Management

Centralized log aggregation with intelligent parsing and correlation to application events

🔗
Distributed Tracing

Complete request flow visibility across microservices with performance bottleneck identification

☸️
Kubernetes & Pixie Integration

Native Kubernetes monitoring with Pixie for instant cluster and pod-level observability

🤖
AI-Powered Alerting

Machine learning-based anomaly detection with intelligent alert correlation and noise reduction

📊
Custom Dashboards

Interactive visualizations with real-time metrics and customizable business KPI tracking

🔎
NRQL Query Language

Powerful SQL-like query language for custom analysis and advanced data exploration

🔒
Security Monitoring

Application security insights with vulnerability detection and compliance reporting

🔌
APIs & Integrations

500+ integrations with comprehensive REST APIs for custom data ingestion and automation

📈
Change Tracking

Deployment markers and change correlation to identify performance impact of releases

🐛
Errors Inbox

Centralized error tracking with intelligent grouping and root cause analysis

🌍
OpenTelemetry Support

Vendor-neutral observability with native OpenTelemetry protocol support

🗺️
Service Maps

Visual service dependency mapping with health status and performance metrics

Contextual Integrations

Not just "integrates with" – here's the specific value each integration delivers:

📟

PagerDuty

Delivers: Intelligent incident escalation that creates PagerDuty incidents when New Relic detects critical performance issues. Automatically includes context like affected services, error rates, and suggested remediation steps, enabling faster response times.

💬

Slack

Delivers: Real-time alert notifications posted directly to designated Slack channels with rich formatting, performance charts, and quick action buttons. Teams receive immediate context without leaving their collaboration workflow.

☸️

Kubernetes

Delivers: Complete Kubernetes cluster observability with automatic discovery of pods, services, and deployments. Provides cluster health metrics, resource utilization tracking, and container-level performance insights through Pixie integration.

☁️

AWS CloudWatch

Delivers: Enhanced AWS monitoring that correlates CloudWatch metrics with application performance data. Provides unified visibility across EC2, RDS, Lambda, and other AWS services with intelligent alerting on infrastructure and application issues.

🌍

OpenTelemetry

Delivers: Vendor-neutral observability with native OpenTelemetry protocol support. Enables standardized telemetry collection from any OpenTelemetry-instrumented application while maintaining full New Relic platform capabilities and insights.

Customer Testimonials

Real feedback from IT professionals who transformed their observability with New Relic.

★★★★★ 5.0

Sarah Chen

VP of Engineering, TechCorp Solutions

2,500+ services

"New Relic transformed our observability completely. The distributed tracing alone saves us 20 hours per week in debugging, and the AI-powered insights give our executives the visibility they've been asking for. ROI was clear within the first month."

75% faster MTTR AI-powered insights
★★★★★ 4.9

Marcus Rodriguez

Director of DevOps, Financial Services

Cloud-native, 500+ microservices

"As a financial services company, managing microservices at scale was a nightmare before New Relic. Now we have service dependency mapping, real-time performance monitoring, and proactive alerting. Our deployment confidence increased by 60%."

60% deployment confidence Microservices visibility
★★★★☆ 4.7

Dr. Priya Patel

Platform Engineering Lead, Healthcare Tech

Kubernetes, 1,200+ containers

"Healthcare compliance requirements are strict, and New Relic's comprehensive logging and distributed tracing have been game-changers. The Kubernetes monitoring with Pixie saved us during our recent infrastructure migration."

Compliance-ready Kubernetes expertise

Resources

Latest insights, guides, and templates to accelerate your observability decisions.

📝 Blog Posts

📄 Downloads

📊 Case Studies

🏢 Company Updates

Pricing & Plans

Free

$0/month
  • 100 GB/month data ingest
  • 1 full platform user
  • Unlimited basic users
  • All core capabilities
  • 8-day data retention
  • Community support
  • Quick setup dashboards
  • Essential alerting

Perfect for: Small teams and startups

Data limit: 100 GB/month included

Support: Community forums and documentation

Enterprise

Custom/quote
  • Everything in Standard
  • Advanced security features
  • Enhanced data governance
  • Custom data retention
  • Dedicated account manager
  • Priority technical support
  • Training & onboarding
  • Custom SLA agreements

For: Large enterprises with complex needs

Includes: FedRAMP authorization available

Support: 24/7 dedicated technical team

Frequently Asked Questions

Common questions about New Relic and observability implementation:

How does New Relic's data pricing work?

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New Relic uses a consumption-based pricing model. The Free tier includes 100 GB/month, and Standard/Pro/Enterprise plans include unlimited data ingest. You only pay for full platform users who need advanced features.

Can New Relic monitor containerized applications?

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Yes, New Relic provides comprehensive Kubernetes monitoring with Pixie integration, offering complete visibility into pods, containers, services, and cluster health with automatic service discovery.

What programming languages does New Relic support?

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New Relic supports 8+ programming languages including Java, .NET, Node.js, Python, Ruby, Go, PHP, and C/C++, with automatic instrumentation and code-level visibility.

How does distributed tracing work in New Relic?

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New Relic automatically traces requests across your entire technology stack, showing the complete journey from user interaction to database queries, helping identify bottlenecks in complex microservices architectures.

Is there an on-premises version of New Relic?

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New Relic is a cloud-native SaaS platform. However, you can deploy the New Relic agent on-premises while sending telemetry data to New Relic's secure cloud infrastructure for analysis and visualization.

What security certifications does New Relic have?

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New Relic maintains SOC 2 Type II, ISO 27001, and FedRAMP authorization. All data is encrypted in transit and at rest, with comprehensive access controls and audit logging.

Implementation Partners

Vetted consultants who can help you implement New Relic successfully:

Observability Pro Services

★★★★★ 4.9/5 (203 reviews)

Specialty: New Relic deployment & observability optimization

Specialized in New Relic implementations for cloud-native organizations. Expert in distributed tracing, Kubernetes monitoring, and enterprise integrations. Average implementation time: 2-6 weeks.

APM Setup Kubernetes Integration Custom Dashboards Training & Support

Cloud Observability Group

★★★★☆ 4.7/5 (187 reviews)

Specialty: Multi-cloud observability implementations

Expert in setting up New Relic for complex multi-cloud environments. Handles AWS, Azure, and GCP integrations with advanced distributed tracing configurations and compliance requirements.

Multi-Cloud Setup Compliance Integration Advanced Analytics 24/7 Support

DevOps Excellence Partners

★★★★★ 4.8/5 (124 reviews)

Specialty: CI/CD pipeline observability

Specialized in integrating New Relic with DevOps toolchains. Expert in deployment tracking, automated alerting, and observability-driven development practices for fast-moving teams.

CI/CD Integration Automated Alerting DevOps Training Ongoing Optimization

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