Automated Multi-Channel Outreach
Use Outreach sequences to automate personalized emails, calls, and social touches for lead nurturing.
Outreach
Sales engagement platform to increase productivity and drive revenue growth
By Outreach.io
Sales Engagement
Sales automation
Sales engagement
CRM
Product Overview
Outreach is a leading sales engagement platform designed to streamline and automate sales communications. It provides tools for managing sales workflows, automating outreach sequences, tracking engagement metrics, and integrating with CRM systems to enable efficient, personalized sales interactions at scale.
Outreach transforms sales teams by automating repetitive tasks and providing actionable insights on prospect engagement. Its powerful sequence automation, analytics, and CRM integrations help sales professionals build meaningful relationships, increase productivity, and close deals faster. The platform supports multi-channel communications including email, voice, and social, enabling tailored outreach across buyer journeys.
Headquarters and Est. In
Seattle, United States — Est. 2011
No. of Employees
1001-5000
Customer Demography
Global
Customer Domains
Technology
Financial Services
Healthcare
Manufacturing
Retail
Use Case Deep Dive
Interactive analysis dashboard - explore detailed performance insights for key business scenarios
Real-Time Sales Activity Analytics
Track and analyze sales engagement metrics to optimize team performance.
Integrated Call Logging and Recording
Use built-in dialer for calls that are automatically logged and recorded for quality and compliance.
Lead Routing Automation
Automatically assign inbound leads to sales reps and trigger tailored engagement sequences.
A/B Email Testing for Sequence Optimization
Run A/B tests on email content and subject lines within sequences to improve open and reply rates.
Behavioral Alerting for Timely Follow-Up
Trigger alerts to sales reps based on prospect engagement such as email opens or link clicks.
Personalized Outreach via Dynamic Tokens
Automatically personalize outreach emails using CRM data tokens.
Mobile Sales Engagement
Enable sales reps to manage outreach and track engagement via mobile devices.
Custom Workflow Automation for Sales Processes
Automate repetitive sales tasks and follow-up reminders based on prospect interactions.
Use Case Details
Integration Details
Feature Details
Key Features
Explore the core capabilities that make Outreach stand out.
Automatic Sales Sequences
Create and automate multi-step sales outreach sequences across email, voice, and social channels.
Email Tracking and Analytics
Track email opens, clicks, replies, and engagement to measure sales effectiveness.
CRM Integration
Seamlessly integrates with Salesforce, Microsoft Dynamics, and other major CRM platforms to synchronize sales data.
Call Recording and Dialer
Built-in sales dialer with call recording and automatic call logging.
Task and Workflow Automation
Automate task creation and sales workflows based on prospect engagement and CRM events.
Personalization Tokens
Use dynamic fields to personalize emails and sequences automatically.
Performance Dashboards
Visualize team and individual sales engagement metrics in real time.
Sales Intelligence Insights
Get behavioral insights and recommendations based on prospect engagement data.
Multi-Channel Outreach
Engage prospects via email, phone, social, and text messaging within one platform.
Email Template Management
Centralize and manage approved sales email templates for consistency.
Inbound Lead Routing
Automate assignment and follow-up of inbound leads using outreach workflows.
Custom Reporting
Build custom reports to analyze sales activities and outcomes.
Team Collaboration Tools
Facilitate communication and coordination among sales teams within the platform.
Meeting Scheduler Integration
Integrates with calendar tools to automate meeting scheduling directly from Outreach.
Mobile App
Access Outreach features on mobile devices for sales on the go.
Lead Scoring and Prioritization
Score and prioritize leads based on engagement and attributes to focus efforts effectively.
Salesforce Data Sync
Real-time bi-directional data synchronization with Salesforce CRM.
Behavior-Based Alerts
Receive alerts triggered by prospect behavior such as email opens or link clicks.
Sequence Branching Logic
Create conditional paths in sequences based on prospect responses and behaviors.
A/B Testing for Emails
Test variations of emails to optimize messaging performance.
Compliance and Security Controls
Manage data privacy and security settings to comply with regulations.
Bulk Operations
Perform mass actions such as email sends, sequence enrollment, and task creation.
Content Management
Central repository for sales content such as email templates, call scripts, and attachments.
Contextual Integrations
Not just "integrates with" – here's the specific value each integration delivers:
Salesforce
Delivers: Industry-leading CRM platform integration.
Microsoft Dynamics 365
Delivers: CRM integration for Microsoft Dynamics users.
Marketo
Delivers: Marketing automation platform integration.
HubSpot
Delivers: CRM and marketing platform integration.
Slack
Delivers: Team collaboration and alert integration.
Gmail
Delivers: Email platform integration for Gmail users.
Resources
Latest insights, guides, and templates to accelerate your decisions.
Blog Posts
Outreach Blog
Downloads
Downloads coming soon
Resources and templates will be available soon
Case Studies
Outreach Customer Stories
Platform Updates
Latest Outreach Product Releases
Videos
Watch Outreach in action.
Outreach Demo and Overview
Using Outreach Sequences
Pricing & Plans
Basic
Custom
Professional
Custom
Enterprise
Custom
Frequently Asked Questions
Common questions about Outreach:
Outreach is used to automate and manage sales engagement, streamline workflows, and increase productivity through multi-channel communication and data-driven insights.
Yes, Outreach integrates with major CRM platforms like Salesforce and Microsoft Dynamics to synchronize data and activities.
Yes, Outreach provides powerful automation for sequencing outreach steps and creating tasks based on prospect behavior.
Yes, Outreach offers a mobile application allowing sales reps to manage communication and track activities on the go.
Outreach supports email, phone calls via an integrated dialer, social touches, and SMS messaging within its sequences.
Implementation Partners
Partners listed for Outreach and trusted teams available for implementation support.
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